Terms and Conditions

By accessing Clarity Marketing & Design services you agree and acknowledge to be bound by these Terms of Service. If you do not agree to these Terms and Conditions, please do not use our services. We reserve the right to change these Terms and Conditions at any time. We recommend that you periodically check this information for updates.

Quotes:
We send our quotes via email that way we have a record of what we quoted. We will honor those quotes 30 days from the date the email was sent. Otherwise our packages and prices can change at anytime.

Payments & Fees:
Website projects over $500 are 50% due upfront and the remaining amount will be due once the project is ready to be launched.
Website projects $500 and under are 100% due upfront.
Logos, Graphics and SEO services are 100% due upfront.

Once work has started on any of our projects or services the payment is non-refundable.

Websites:
It is the clients responsibility to provide us with images, content and feedback.
Content will only be added once, if the client wants to change the content after its been entered the client can do so themselves when the client has ownership of the website.

Logos:
It is the clients responsibility to provide us with feedback in order for us to make revisions and proceed.

Timelines & Work Hours:
Websites can take anywhere from 4-12 weeks. The more complicated the website the more time it will take. We do not guarantee or promise when a website will be completed. If a client takes a week to give us feedback, or a week to provide us with content and images then no work can be done while we are waiting for what we need. If a client is organized, gives us feedback in a timely manner, provides us with content and images upfront a website can get completed very quickly. If you have a launch date in mind, we will try our hardest to get your project completed by then but we do not guarantee or promise it.

Logos & Graphics the client will receive the first round of design concepts via email within 3-5 business days after filling out the logo design order form and sending payment. Any work, changes, revisions will be completed within 3 business days at the most after receiving feedback from the client.

SEO services will get completed within 3 business days after we have received answers to our “SEO Questions” email questionnaire and payment.

We do not guarantee same day or weekend work completion to any of our clients, projects and/or service.

Right to Terminate:
Clarity Marketing & Design reserves the right to refuse or break a contract without prior notice, if it is believed that the Client, their Website, or any material is illegal, immoral or otherwise unacceptable.